3.0 I accidentally received in apart to fill a work order for dispatch and need to put it back into backorder.

Modified on Tue, 4 Nov at 9:05 AM

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If the part has been incorrectly received, there is not a way to reverse the receiving. There is, however, a way to reverse the receiving with a new record.

Before you adjust the receiving, you will want to remove the part that has been filled with the receiving from the work order. Once the part is removed (and the quantity "received" has moved to inventory, move to the next step.

If the PO is closed, you will want to pull up the PO and choose the "Close/Reopen PO" option at the top to reopen it. If it is already open, simply pull up the PO in the purchase order application.

In the parts tab, you will want to put in the part number that you incorrectly received, and then for the amount you will enter a negative quantity instead of a positive. For example, if I received in two of part XYZ and should have only received one, I will enter a new line on this PO for part XYZ with a quantity of -1. Then, you will receive the part and this will remove the on hand from your inventory and reduce the PO total (although if an AP invoice has already been keyed against it this component may need to be corrected manually). This will remove the quantity from inventory.

Once the inventory is removed, you can add the part back to the work order as a new backorder and order it again, which will prompt the work order to return to the BO parts tab within dispatch.