If you receive an error in Softbase and the program does not print and must close, we recommend resetting your printer settings.
This is done in the File Menu of Softbase, using the "Clear My Printer Setup" option.
This will reset the settings and any saved setups such as your margins will be reset, so you will want to pay attention to the page setup and default margins after using this option to reset the print settings.

If the issue persists, you will likely need check the option to "Don't use printer setups" in your invoice print options as well. That option is located in the invoice print options under the main file menu of Softbase.

Additionally, we suggest that printers that are used with Softbase have Universal PostScript print drivers installed as opposed to a PCL print driver, as we see better compatibility with those.
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